Resilience For Your Speaking Business – #130

Resilience For Your Speaking Business

Resilience For Your Speaking Business

Our guest this week is Dr. Marie-Helene Pelletier, better known to her colleagues as ‘MH’ or ‘Dr. P’ (which is a lot easier for me to pronounce!). Dr. P holds both a PhD and an MBA from the University of British Columbia and teaches leadership resilience in the UBC School of Business. Dr. P is a leadership resilience and workplace mental health expert. She is an award-winning work psychologist who has led workplace mental health strategy in senior leadership roles at various organizations including Sun Life Financial. She’s a past Director on the boards of the Canadian Psychological Association and the International Association of Applied Psychology and an active member of the Global Clinical Practice Network of the World Health Organization. Please join me in welcoming Dr. Pelletier!”

• Given your combined background in business and psychology and expertise in Resilience, how is resilience particularly important for Speakers now in their business?
• Even if many Speakers are the main, often the only person in their business, how should they think about Workplace Mental Health?
• What would be the top strategies for Speakers to implement to increase and protect their resilience and mental health?
• Many have used the past year to review our values and goals – how can this positively influence how Speakers take their next steps in their business?




Artificial Intelligence Generated Transcript

Below is a machine-generated transcript and therefore the transcript may contain errors.

Resilience For Speakers

James Taylor  0:00  

I’m James Taylor, and you’re listening to the speakers you podcast, a show for aspiring and professional speakers. This episode is with my co host, Maria Franzoni. Enjoy the episode, what 18 months this has been, you know, her?

Maria Franzoni  0:15  

It’s not over yet. It’s not over yet. I don’t think but but hopefully, hopefully we know what we’re doing going forward.

James Taylor  0:22  

There’s two words I think have been used a lot during this past 18 months. One is the word unprecedented. I think it pivot was probably the other one that got used a lot. But the other one I think has been very useful for us all think and I think a lot of my clients, probably a lot of your clients are talking about a lot is this idea of resilience. Yes, very good segue. Good. And so that’s what we’re gonna be talking about the resilience for your speaking business and how that can help you in your speaking business. Our guest this week, which is why I have the flag is Dr. Mary Ellen Peltier better known to our colleagues as MH or Dr. P, which actually a lot easier for me to pronounce. So Dr. P holds both a PhD, and an MBA from the University of British Columbia and teaches leadership resilience in the UBC School of Business. Dr. P is a leadership resilience and workplace mental health expert. She is an award winning work psychologist who has led workplace mental health strategy in senior leadership roles at various organizations, including Sun Life, financial, she’s a past director on the board of the Canadian Psychological Association, and the International Association of Applied Psychology, and a very active member of the global clinical practice network of the World Health Organization. So please join us in welcoming Dr. Pelletier.

Dr Marie-Helene Pelletier  1:47  

Thank you so much, James. And Maria, it’s a pleasure to be here.

Maria Franzoni  1:51  

Wonderful to have you here. And I’m going to call you MH because it just fits so well. Because it also stands for mental health. How cool is that? It’s like, it’s like you knew all those years ago, that this is what you were going to end up doing. So fabulous. So let me start MH, with a question about your your background is psychology, business. And your expertise is in resilience, which is why we want to talk about resilience. How is resilience particularly important for speakers at the moment?

Dr Marie-Helene Pelletier  2:23  

Hmm, yes. Fantastic question and important for all of us. And if we narrow this down, a lot of speakers work on their own or with very small teams, we’re an n of one in most cases. And by n of one, that means we are either doing or overseeing everything that’s happening in our businesses. And in the past 18 months, particularly, the demands have increased, whether it’s demanding to change how we do things demanding on even on a personal side of our lives, the demands have increased. And if we’ve continued to maintain some supply of energy, then we’ve maintained some kind of ratio. But if we’ve maintained the same types of supply with the demands increasing, then it likely has tapped into our resilience, which really just means persisting through adversity and make, you know, making it out even stronger. And I try to stay away from the term we used to use, which was a bit of bouncing back, right? Because it’s almost as if bouncing back does not quite fit. Now that we’ve been through this for 18 months. It’s a mix of acute stressors, chronic ones, some that are still present. And the notion of bouncing back out of it feels way too superficial for what we’re dealing with. But we don’t want to get rid of the concept. The concept is paying attention to how many demands we have, how much supply do we bring. And as speakers as an n of one, we very much need to pay attention to this ratio to continue to do what we love.

Maria Franzoni  4:05  

I think it’s tough, actually, as you said, you sort of you summarize it, that N of one that sort of that feeling of being on your own and having to find your own solutions. And imagine that adds additional stress that it feels like it’s all on your shoulders, doesn’t it?

Workplace Mental Health

Dr Marie-Helene Pelletier  4:21  

It can in what I think is important is that we’re objectively and no one we’re objectively not a multinational. We get away with a large number of teams. At the same time, an n of one does not mean in fact, it has to not mean isolation. Right? It has it has. Sometimes we’ll have team members, part time team members, mentors, at community of speakers, many of us are members of associations, right that our regional levels but also global levels, and we want to outreach and then support each other in a number of ways. So there’s some business connections And there are some more network social connections. In addition, of course, to all the supports we and get in should work to nourish in our personal lives as well.

James Taylor  5:11  

So on that kind of topic, you know, that that you mentioned that they can n of one, in many of our speaking businesses is either you are the only person or you maybe have a an assistant or a partner that can support you in that business as well. How should the speakers at Washington? How should they think about workplace mental health and in what they do? Because I think workplace mental health? Well, that’s something for big organizations doesn’t really play to me and asked our small business what we’re doing. So how can some of the some of the learnings from workplace mental health be applied to the workplace? So we have a speakers, which is sometimes in a studio like this, but sometimes on a stage?

Dr Marie-Helene Pelletier  5:46  

Exactly. And I’m gonna start by saying, James, it’s a similar way to how, whether it was early in most professional speakers work, or sometimes it’s something we do as things evolve, we often need to think about our work as a business, and possibly even write a business plan or update our business plan, right? Well, you similar processes that large corporations are using when they launch a new product or a new organization, right? And what that does is that it allows us to use various concepts, what’s your markets? What’s the appetite for your type of speaking, whatever, and land this in the work we do? And each time any of us has done it, it pays off? It’s a good practice, right? It’s, it allows us to narrow down go to our core know, our next actions. It’s good. So similarly, yeah, workplace mental health approaches have initially been developed for large organizations, yay. For us, we can just take it right and bring it to what we do. And to just give them to give us I can give you specific ideas there. But But really, the point is, these same processes that we’re using in business, we want to bring them even if we’re an n of one with a few people around us, or a small n.

James Taylor  7:11  

So to give it give us an example, then, your base in the BC, and one of my favorite TV series of all time was filmed where your Battlestar Galactica, one of the greatest sci fi TV series ever was filmed in BC, and I fell in love with that part of the world you’re in just now from watching that TV show, I thought at some point, I’m gonna want to visit this place actors. There’s some similarities in terms of actors and speakers, not not lots of similar but some similarities. But one of them is how they have to deal with rejection. So as as actors, you’re going up for parts all the time, you’re basically not going to get 95%, maybe 99% of them, as speakers were going up for will be considered alongside maybe other great speakers all the time. So we’re kind of having to deal with that rejection of not maybe winning that gig. Or sometimes even when you’re on stage, you go on stage, and it doesn’t work out like you’d hoped it doesn’t you can be don’t get the same, they can respond, you’re ever going to get a form of rejection, perhaps from the audience. So how can we I know, strengthen our kind of mental health of speakers to deal with that type of rejection?

Bureau rejection

Dr Marie-Helene Pelletier  8:18  

Yes, absolutely. And what you’re diving into is one of the factors and there are, I’m gonna say about 13 factors that large corporations look at, and I can narrow them down to which we should look at. But one of them has to do with our own psychological health, our own work life balance, which allows us to almost like build a surplus such that when drawbacks or things not working the way you’d like, or multiple rejections week after week for a stretch. And when they come, we’ll still be, you know, navigating at a level that allows us to stay our focused, positive, energized self. And we could talk about this for a long time, but I’ll give you I’ll bring up two key categories and some examples and each of them, but in the world of resilience, and overall psychological health. Often, the tools, the best tools we have is what we use when people are dealing with very tough situations, fully depressed, fully anxious, these kinds of things. But these strategies we can use Now, earlier, when things are mostly fine, so that we can protect our resilience and psychological health, two main categories, one of them behavioral strategies, and another one cognitive strategies. And we could talk about this for a long time that I’m really passionate, so I’ll have to rein myself in here, but I’ll focus on a few key ones. On the behavioral side. There are four that are really critical. And here’s the thing. Your audience you you would know what these four are the challenges not knowing It’s not in knowing them, it’s an implementing them. And again, as an n of one that implementation is key. So the four are number one exercise. And within exercise, we want three types. We want the cardio, the strength training and meditative type activity, like yoga or meditation. Okay, exercise. Second is nutrition, which has a significant impact on our psychological health, not just physical. The third one is asleep, protecting our sleep. And the fourth one is relationships, spending time with people we enjoy spending time with, which for me today, yes, I’ve got YouTube with me, I’m happy. But right these I don’t. And I mean it actually. So these would be four things right at the basis of the pyramid on the behavioral side. And the critical pieces as an n of one is lending them all of them ideally, on a daily basis. So just like we would plan for oh, yeah, I’m making this phone call, I have this podcast or whatever. Okay, and when is my exercise? What am I doing? How am I making sure I’m eating healthy throughout the day, all these things like we need to do that for ourselves. Just like in a business, you would have operations and you would have HR and then CFO? Well, you need to play all these roles. And make sure you protect these actions in your daily schedule. And then there is a cognitive side, which ties a bit to what you were referring to that the tendency sometimes if lots of noes are coming that it can get to a point where you take it a bit personally, right. And when the important piece there is to manage your thoughts, manage your thinking and not let your thoughts spiral you down in sort of catastrophic thinking, and rain it into more realistic, for example, Yep, I’ve been getting those three weeks in a row, let’s say. And I remember that I got lots of yeses before I what I have control over is not what I’m going to be hearing is what I’m the seeds I’m planting. So I’m going to keep planting and make sure I exercises that I have control over, which all maintains my overall psychological health and allows me to be ready when the yes comes.

James Taylor  12:11  

Now, Maria, you’re in your work you did as a bureau. I mean, I feel bad sometimes for speakers, because we get obviously rejections and people don’t want to focus. But in bureaus, I think you probably get even more because you’re dealing with your quantity is so much higher. What did you I’m really interested in real What did you do to for your own resilience? How do you say, you know, from from a psychological standpoint, what do you do to kind of help kind of prepare yourself for that, that kind of resilience and taking all those noes.

Maria Franzoni  12:37  

And actually, that’s a really good point. Because normally, if a client goes to a speaker, you probably have a 5050 chance. And if you’re very good in your business, and you’re targeting very well, it’s probably even 70 to 80% chance of converting that in a bureau because a client will go to several bureaus, and then each of those bureaus will all be working and to try come up with answers. I think it works out or something like one in five, like a 20% conversion rate, which is so four times you’re going to get rejected. So for me, it was very, very easy. I knew Okay, as soon as I get four rejections, I’m my I’ve got a yes. Coming. Yes. coming very soon. Yeah, I played the math, I play the numbers game. But also the other way I looked at it was, it’s a no this time. But I’m going to get them next time because the client is going to do another event, you know, they’re going to do more, and I would work harder to make sure that I you know, I now have a relationship with them. I now understand them, I understand what they were looking for. I know, you know, hopefully I found out who they’ve booked and who they’ve booked with. So I can go back and say to them, how did it go? That was such a great speaker choice. I would never say that they’ve made a mistake not working with me. But of course they had. And I would go back and ask them for you know what went right, what went wrong. So what are we going to do differently? How are you going to beat that? And so, so I actually I never I didn’t take it personally, they weren’t rejecting me. They were rejecting the speakers, wasn’t me. So it was

James Taylor  14:05  

really mean they’re rejecting me there is that? Okay, yeah,

Maria Franzoni  14:13  

but actually, a lot of I know a lot of Bureau, my former Bureau colleagues did take it personally. Yeah. And I never did. So that didn’t that didn’t hurt me. Other stuff I take personally because I’m Italian. And we get emotional. But you know what I’ve been right. I’ve written down all the things that you’ve said MH because I have to say the only one that I’m doing well at is nutrition at the moment because I’ve changed my diet. I’m not great at exercise or sleep. And I’m not prioritizing my relationships. So I’m going to go and I’m going to prioritize this in my on a daily basis. And I’m actually going to put it in my diary. So thank you for that. The cognitive part, I’d like to ask you a bit more about Because managing your thoughts. It’s it sounds really simple but in the heat of the moment, so being a passionate Italian who flies off the handle Help me to manage my reactions and my thoughts.

Dr Marie-Helene Pelletier  15:03  

Okay, let’s talk Maria No.

Maria Franzoni  15:08  

Ouch. I think,

Dr Marie-Helene Pelletier  15:10  

okay, there’s so there’s a few. There’s a few things. Number one, when we are going through challenging situation, most human brains will be having negative thoughts because it’s challenging situation. And most human brains will also have negative thoughts that are, in fact more negative than they need to be like, spiraling down. So number one, this is a bit normal for all of us. Okay. And so, but what first thing I will say is that our tendency to go to the negative thinking and to spiral it down, will be made worse in moments where we are tired, vulnerable, have not been taking care of ourselves starting to be sick, you know, all these things. So as we build, just back to these four strategies we were talking about, you can see how in itself, and we know this from research, it’s not just sounding good. It’s actually based on research. We all this actually builds, it builds up how your brain in on its own will react better. So that’s already a good start. Okay. So but let’s say you’re there, and still, you know, you’re just sharing the thoughts in going that direction. One of the strategies that sometimes can click us back into a more realistic perspective is to ask ourselves, and sometimes ask others, if they’re the ones sharing, they’re spiraling down, is to say, hold on. Do you know that 100%? Sure. Okay. So for example, your speaker, let’s say you’re an actual speaker, who just been told no, we cannot say I’m just an agent. And these are, that’s not me. It’s actually you personally, like James and I being told now, right? So you can have the thoughts of, I’m no good. No one wants to hear me ever. And then if I say, Okay, do I know this? 100%? Sure. Then I’m forced to say, Well, no, right? Because obviously, I have speaking, spoken, speaking, spoken before. And quite possibly, I’ll have other ones. But I have I’ve had quite a buildup of volume over here. So no, realistically, I cannot say this. What I can say is this one individual at this point in time has not chosen me for this event. That is a factual description of what has happened. Yeah. But that’s it. So now I’m bringing it back to a more realistic perspective, just because I challenged it by asking myself do I know this? 100% Sure. So that could be one of the ways to rein back your thinking in a more realistic perspective. I know some speakers will have what Jane Atkinson calls the attaboy file or the atta girl file. And I love that concept. Because, right? You, when you receive all this positive feedback, those positive testimonials, all this all goes into file. And if you see yourself spiraling like this, you get that file open because what it does, it’s a just a different way to get to the same place of broadening the perspective to keep it real. Yep, this person does not select me, we’re not saying they did, they did not that is a fact and a number of other people’s have and have been a good fit for many other groups.

Maria Franzoni  18:16  

I like that I like that I actually have a praise file. So I’ve done that. But what I was thinking of doing was printing them all out and actually wallpapering my walls.

James Taylor  18:24  

I’m James Taylor, keynote speaker and speaker business coach and this is the speaker’s you podcast. If you enjoy listening to conversations that will help you launch and grow your speaking business fast new thought possible, then you’ve come to the right place. Each week we discuss marketing strategies, sales techniques, as well as ideas to increase the profitability of your speaking business and develop your craft. You will find show notes for today’s episode as well as free speaker business training at speakers This week’s episode is sponsored by SpeakersU the online community for international speakers, SpeakersU helped you launch grow and monetize your speaking business faster than you thought possible. If you want to share your message as a highly paid speaker, then SpeakersU will teach you how just go to to access their free speaker business training. I actually had someone the other day I go, I just sent a spreadsheet of them like all these columns of people things that responded and I love the client of mine actually in in Canada and Quebec sent me 400 The kind of survey result of 400 people that attended one of my events recently that I was doing for them. And this was like fantastic and half of it was in French, so I didn’t even half but I could sense that it was like pretty good. So So I kept it and someone said to me that that you should do you should print off these things in little bits of paper and have a big bowl next to you. Put your hand into that bowl, pull out one of those little

Maria Franzoni  19:52  

that’s good. That says we will papering Yes,

James Taylor  19:55  

you have to do that as well. Fantastic.

Maria Franzoni  19:58  

That’s such a good idea. I should I should try To give us a present to your partner, so that ticks the relationship box lots of phrases. Well, there you go. I’m making a note there. Brilliant.

Resilience For Your Speaking Business

Giving Feedback VS Receiving Feedback

James Taylor  20:08  

One thing I would say MH, just on that, I wanted to get your way on the receiving feedback, I guess is kind of what the question I’m looking to ask here. A couple of weeks ago, I got an email. Out of the blue, I actually get hate mail, email. The other James Taylor was kind of bizarre when you receive the James Taylor, the singer songwriter, some people for some reason, they go onto my website, and you think I’m the other singer songwriter James Taylor. And the other James Taylor had to cancel a lot of concerts recently in America in Canada. And for the past year, I’ve been getting his hate mail. And it’s kind of interesting that when you receive someone else’s hate mail, because there’s no emotion for me in someone else’s hate mail, and I actually said I’m not going to Irish not going to forward on to I know his management who are based in Vancouver, funnily enough, but I’m not going to forward on why should I put that onto someone else. And then I get I did get an email a couple of weeks ago from someone completely other blue I’d never heard of before, who kind of was not particularly nice about, you know, my, my style, the way I do things the way I’ve, you know, my brand, I guess, online and what I was doing, and I kind of stopped for a minute, and I thought, you know, what, kind of what you did there? Really? Is that? Is that? Is that really true? And kind of asking, I had to do a little bit of a check with a couple of people is that is that really the case? And it kind of worked, there wasn’t really anything there. But I did think and I’ve seen this a number of times some of my coaching clients, who are speakers, it does appear that women get more of those types of messages of from from other speakers, male and female of saying, picking things about them. And, and so I wonder like from your perspective of sort of taking feedback, how to take feedback, and how to quantify it how to so in order to maintain your mental health, because you want to take feedback so you can get better at what you do. But how you can ensure that you can also you can stay strong with that as well.

Dr Marie-Helene Pelletier  22:12  

Absolutely and love the way you’re asking this question. And, in fact, one thing, I’m going to share something I do, and in protection for for this in some way, not just for this for other demands. But and maybe I’ll be interested in what you do, James, for yourself. But if I’m giving a talk on any given day, and I very deliberately plan what I’m going to do prior to this talk, I’m going to use my time prepare myself that kind of thing. And it does include not looking at emails or responding or looking at social media, none of this, so that I can protect the frame of mind that I bring to this group to this conversation to this event. So that’s one thing I will say because there are things like this, that even if you may have all the goods management, self management, you know, gonna block this out perspective. strategies you can’t, the reality is that we’re human, we actually really care about how people receive what we bring, how they perceive us, and that kind of thing. And so it could have an impact, right? So you want to make sure you protect yourself for sure, on the day, that day that you’re presenting. And but to go back to the broader question of feedback, I think it’s um, you want to think about which feedback do you need and from whom? And where you will accept it? And will where you will not? Right? So it’s not? Do you really need I mean, I know reminds me of Bernays printed Browns comments about if you’re not in the hiring arena, then I don’t need to hear what your thoughts are. If you are, then we can talk. Right. And so sometimes you’ll have people who will share all kinds of perspectives and that either you’re not needing to know you already have other people providing this type of feedback you already have your team’s y’all have made your choices, you’re already clear that not everyone’s gonna love you. And that’s it. So even though I think absolutely agree with you, we do want to get feedback, hear feedback and, and grow and learn from it. Absolutely. We have the same time or not just a you know, an open, you know, open area to just hear everything that we have to be selective about what we’re looking for.

James Taylor  24:26  

And that’s not even getting into the social media side of things. But like maybe a speaker, a thought leader puts their content out there into the world and they have all the comments, as well. Maria, I don’t know how you because you work with lots of speakers and you coach lots of speakers as well. Is that in terms of how how you give feedback to speakers. Guess your this is this is a person you’re you’re trying to you’re trying to support them, but sometimes you have to be maybe you have to be honest, you have to kind of say, Hey, what’s your take?

Maria Franzoni  24:54  

So I mean, for years, my nickname has been the velvet hammer because I tend to hit the Pull over the head with my feedback. But I don’t leave any bruises. I don’t leave any marks that I got that when I was a management consultant many years ago. And however one it’s true, it was true. It is definitely what so I’m, I am a bit but I asked permission first I said, this is my style. This is how I do it. If that works for you, we will work great together. If you need to be sort of mollycoddled and cuddled and that’s not me, I’m not the right person to work with. Because I want to get you from A to B as fast as possible. I’m going to tell you what’s right, I’m going to tell you what’s wrong. I’m going to tell you what to do. And some people love that and some don’t. So. So I think you have to be upfront about what you’re like. But I think also people can tell that that’s what I’m like, I’m a bit. I’m sort of I’m Simon Cowell in nonpolar neck trousers.

James Taylor  25:48  

You are the nasty the nasty, but I think there’s there certainly is a value that because you have walked the talk, you’ve you’ve you’ve gone through this as well. I think if it was someone that were just coming out of the blue that had no, you had no kind of context with because you’re you have an intuition about things that’s been built up over many, many years.

Values and Goals

Maria Franzoni  26:07  

Well, that’s a $10,000, isn’t it? I’ve done probably $50,000 Really at my age, and how much do the count up? So definitely more than 10,000. So I think when you when you’ve done it for so long, but coming back to sort of the last year and what speakers have been going through MH, it’d be really interesting to know about sort of, you know, a lot of speakers and I personally, I don’t know about James, but we reviewed our values, and we reviewed our goals, some of us have actually done that dreadful thing of that horrible word of pivoting. And how can this positively influence how speakers take the next step in their businesses?

Dr Marie-Helene Pelletier  26:43  

Mm hmm. Yes, it I think you’re right, I think, yeah, a lot of people, either forest or by choice have taken the time to review their values. But for speakers, and it, it’s fairly important that we are obviously very knowledgeable about our topic, but that we really believe in it, and that we and feel very tied to it from a values perspective. And so as again, as it would be true in an organization, it would want the what the organization is doing and their values to all be very aligned. And that usually leads to successful outcomes, at least in part. But for us as speakers, same thing, the more we have clarity on our values as they are today. And the more we tie our work in our presentations, and what we bring to the world to this, then the better will be will be even more compelling even more in our conversations and, and being influencing the people who are here with us. So, um, so that work on our values, and bringing it in what we do as speakers is especially critical. What I think is also very important is that, you know, pre pandemic, there would be conversations with clients, or sometimes clients via bureaus, of course, and about what we do and that kind of thing. Now, there is even more scrutiny on everything, including, who do we bring in? What will they talk about? What’s their expertise? How much did it cost? And right, so it says in every conversation, whether it’s directly with a client, or with a bureau for a client, we’re all wanting to bring being even more compelling in our message. And so as we have more clarity on our values, that translates in our message, and everyone wins, everyone wins. Because if they pick this individual speaker for this talk, it’s a great fit. If they didn’t, it’s great also, because they’ll find another good fit. And that’s better for everyone. So So I think it’s it is it has been a demanding 18 months. And it’s it’s now coming back to an interesting new next life, which is very, it’s fabulous to see at the same time. Yeah, let’s stay as close as we’ve become to our values to bring this to our work.

Maria Franzoni  29:07  

James, do you have a final question for

Pandemic Boom time

James Taylor  29:11  

I was just interested in the work you do. And wondering in this past 18 months, is actually a bit of a boom time for you because I know you studied when you did your PhD. We talk about this earlier, but you did kind of tele signal, telepresence tele help telehealth, yeah, so a lot of my clients like GlaxoSmithKline and Roshan little pharmaceutical companies, they’re obviously telehealth is massive now and they have he detailing all these amazing things now. So the work you do in terms of being able to work maybe directly with clients, maybe corporate clients, has this been great. You suddenly have the ability to do consultations without actually even having to be in the same room as them anymore.

Dr Marie-Helene Pelletier  29:52  

Yes, well, I you know what, here’s the thing. Before the pandemic, I was in the process of letting go my physical health Because such a large portion of my clients were virtual, that sometimes I’d show up there for eight hours of work with one person walking in, and the rest being on video. So I don’t know how that sort of naturally occurred. But that was, for me, that’s how my work was evolving both in my work as a psychologist and my consulting and advisory work. And what the major change from my work was the speaking that none of none of it, almost none of it actually, maybe 1% had been virtual, the rest was in person. And so that’s the largest change. For me, the advantage I had is because I had been working virtually for a while I was used to seeing myself in the corner of the screen and not looking at this and just, you know, being being present. And so that’s one way in which helps, and also perhaps the, the the knowledge that I already had from 20 years ago that you can bring, you can build connections, you can build trust, you can help people change, you can do all this in a virtual way. There are tons of wonderful advantages to in person. There’s no question there. And there’s also lots of advantages to virtual.

James Taylor  31:09  

Yeah, definitely. I guess we’re because where you are in Canada, you have lots of very dispersed populations, massive country. So suddenly, people are able to get access, whether it’s the training or kind of telehealth in some way that it’d be a bit of a struggle to get access to that before.

Dr Marie-Helene Pelletier  31:24  

Yes, yeah. Access in Canada and around the world, really? So yeah, no, it just has it. And also, it’s wonderful to see teams, I’m sure you’ve seen this as well, James were in the past as speakers, they would bring us in for team that they could either travel there, or were present there or is now you can reach much larger groups within particularly large organizations where they for the first time or more and more now, but will experience a meeting or presentations or Keynote together. And that leads to wonderful outcomes.

James Taylor  31:57  

Amazing, fantastic. Well, mh, I’m sure people be interested to know a little bit more about you after hearing this discussion. Maria and I have had with you today, where is the best place for them to go to learn more about you and your work?

Resilience For Your Speaking Business

Dr Marie-Helene Pelletier  32:11  

Thanks for asking James. LinkedIn, always good. So they are like Dr. Mh, like Marie Halen, and and peltate my last name. And and then if that my website thing, the RMH

James Taylor  32:23  

Fantastic. I’m gonna have all these links here. And I think we’ve got links to your LinkedIn and other places that speaking And people can watch the replays of this as well. Maria, I know we always do a little kind of tool of the week, we didn’t do it last week, we got carried away. So yeah, do we have time to do this? Before we finish?

Maria Franzoni  32:41  

We do. We do have a tool. But actually, I think NH has an offer as well, which I think we ought to share, which is your newsletter, isn’t it? Which comes with a resilience planner. How cool is that?

Dr Marie-Helene Pelletier  32:53  

Yes, I know. Well, thank you for That’s right. I have forgotten about this. So yeah, if you come to, to my website, and like many of us, there is a chance to sign in for the newsletter so that we can stay connected. And that’s unique content that I put there, it’s not anywhere else. But as you do this, we can we will send you a resilience planner, because it does, like I said, right, we so need to translate these actions on a daily basis that this is something a lot of people I work with, find valuable. So I’ve decided to offer it there.

Maria Franzoni  33:24  

I want that. So I’m going to be signing up to that. But yes, coming back to my tool, and I have a tool for anybody who has a podcast. And as you know, there are so many different podcast platforms. And when you’re sharing your podcast episode, you have to say here it is on Apple, here it is on Spotify, here it is on Google, etc, etc, etc. Well, I have to give credit to Amy Rowlinson, who taught me about this. If you sign up for pod, follow All you need is one link, you can get the link from portfolio. And when I receive a link from you for your podcast. And I use my phone or whatever device I listen on, it takes me to my preferred listening platform. So it will take me to whatever I happen to use. How clever is that?

James Taylor  34:11  

Very nice, very nice and one link. And this I don’t we we seem to be everywhere. But this show now I know this is going out live just now on LinkedIn or on our Facebook groups, probably Facebook pages and the podcast goes out in different places. You can’t escape us now Maria. No, that’s true everywhere. We are omnipresent as well. Mh, what a pleasure having you on the show today. I hope we get a chance to meet in person in my beloved Canada next time that we’re over the moon. I’m going to be speaking over there soon. Thank you so much for coming on the show today.

Dr Marie-Helene Pelletier  34:45  

You’re welcome. Thank you to both of you. It was an absolute pleasure to be here.

James Taylor  34:49  

You can subscribe to the SpeakersU podcast on Spotify, Apple podcasts or wherever you get your podcasts while you’re there. Leave us a review. I really appreciate it. I’m James Taylor and you’ve been listening To the SpeakersU podcast

Resilience For Your Speaking Business