Using Stories To Get More Business
Rachel Maunder helps people tell their story in a way they’ve not told it before, working with them on finding and crafting their stories for greater engagement, greater impact, and ultimately more business.
As speaking became a more and more significant part of her business model and challenged her to share more of her story, Rachel found herself held back by a belief that she didn’t have a story to share. This set her on a path to see the value in her own stories and to find a way to bring ordinary everyday stories to her speaking.
An experienced coach and trainer, she has developed her unique and simple StoryCRAFT process to help others do the same.
She is an active member of the London branch of the PSA (Professional Speaking Association). In 2022 she will become Regional President.
- Your own speaking career started in the courtroom. What relevance does that have for what you’re doing now?
- Why would an experienced speaker need help to tell their story?
- What are the three stories business owners, business leaders and speakers should be telling?
- The value of telling the bigger stories of achievement, adversity, etc is obvious, but is there really a value in sharing everyday stories?
Artificial Intelligence Generated Transcript
Below is a machine-generated transcript and therefore the transcript may contain errors.
Creating greater engagement and impact through stories
James Taylor 0:00
I’m James Taylor, and you’re listening to the SpeakersU podcast, a show for aspiring and professional speakers. This episode is with my co host, Maria franzoni. Enjoy the episode. We’ve got a really cool show for you today we have a great guest great speaker, Rachel monda. Now, Rachel monda helps people tell their story in a way that they’ve not told it before. Working with them on finding and crafting their stories for greater engagement, greater impact and ultimately, more business. As speaking became a more and more significant part of her business model. And the challenge to share more of her story, Rachel found herself held back by a belief that she didn’t have a story to share. This, set her on a path to see the value in our own stories and to find a way to bring ordinary everyday stories. To her speaking, an experienced coach and trainer she has developed a unique and simple story craft process to help others do the same. She is an active member of the London branch of the PSA, the professional speaking Association. And in 2022, she will become regional president. Please welcome to the show today.
Maria Franzoni 1:17
Yay. Welcome, welcome. Welcome. Oh, hang on, let’s have to do the swapping stream yard does this I’m going to complain to stream yard. Welcome, Rachel. How are you?
Rachel Maunder 1:26
I’m very well, Maria. Great to be here. Thank you. And Nice to meet you, James at last.
Maria Franzoni 1:32
Thank you, Oh, wonderful, I’m sure his reputation will have gone before him. Um, so this, Rachel, I want to start because you actually started your speaking career in a courtroom, which is a very odd place to start the speaking career. Tell me about that. And tell me how that is relevant to what you’re doing now.
Rachel Maunder 1:52
Okay, I mean, it started off because very Originally, I was working with juvenile offenders. That was therefore that took me into the juvenile courtroom, to speak on behalf of the Social Services Department basically. And my first sort of thing was I literally might have one sentence to say at the point that the magistrate would say, and what is the social services view on this. And I find that absolutely terrifying to begin with, but I kind of gathered my confidence. And once I really got to understand the whole process, fast forward, you know, four or five years from there, and I was actually working in the legal department for Southern social services. And I was presenting the care proceedings cases on behalf of the local authority. And it’s that bit really, that has the relevance to what I’m doing now. Because in order to present my case, I would have had to do the preparation, I would have had to talk to the various witnesses that I’d be calling, and helping them put their statement together of what they were going to say, in the courtroom. And it would be listening to the whole story. But knowing which bits to focus on and which bits to pick out. And that’s kind of what I do with my clients. Now, you know, I’ll sit down with a new client and say, right, I’ve got my notepad here. Tell me your story, right from day one. And then I’ll go back through and say, right, these are the key bits. And of course, that would have been emphasized in the courtroom, because I would then be listening to the witnesses called by the other parties, and doing the same thing, but in reverse to sort of focusing into the bits that I felt that, you know, maybe I could challenge them on. And that kind of thing. So is that less than laser focus, I guess, on the stories and the ability to pick out the key bits that that that is relevant to what I’m doing now.
Maria Franzoni 3:51
And love that I love the fact that you take the positive to support what you needed. But you then listen and pick up the stuff that actually would, again, support you from the other side. I imagine you’d be very difficult to win an argument with.
Rachel Maunder 4:07
I don’t know. I mean, I’d like to think so. But I get to a certain point with an argument. I think, actually, I’m just going to back down now because I’m never going to convince somebody. But I certainly I won’t necessarily keep the argument going. But I will stop it because I can see that. There isn’t there is there’s no mileage in it. I won’t keep going till the bitter end. Because so often, there’s no point but in the courtroom, it’s a different thing because you are presenting the story for the panel of people ie the magistrates to make their decision. So it’s a slightly different thing than having an argument or debate with one other person.
James Taylor 4:54
So I’m guessing as you think about top barristers. They’re working they’re kind of professionals on shapings shaping narratives. So why would an experienced could be a speaker or presenter or even a barrister? Why would they even need help to tell their story.
Rachel Maunder 5:11
Um, what I find is that when it’s your own story, people are often too absorbed in it to know where the good place to start is, particularly people that are new to sharing their stories. And that might be somebody that’s been speaking for years, but just hasn’t shared a personal story, perhaps because they felt too vulnerable to share it before. Maybe it’s something that, you know, maybe a shift in their business model that now a new story is, is more relevant, that they’re not always in the most objective position to, to see where it’s a really, really good point to actually start the presentation because it’s all about that engaging the audience, literally from the first words that come out of your mouth. And although experienced speakers will know that, because they’re part of the story, they won’t necessarily see that objectively. But it’s also I think, been my experience, a lot of people take their audience down rabbit holes because they’ll tell a little bit of a side story that actually isn’t relevant to the key message. They’re telling that of their presentation. And again, because it’s their story, it was an important bit to them, but it’s about keeping them on track of thinking well does it does this part of the story support the message you want your audience to go away with?
James Taylor 6:32
It reminds me a little I think it was Jim Cathcart. He always great speak from America members doing an event in Singapore that he was doing as well and he said, you know, whenever you’re you’re if you’re giving us kind of story story story, you don’t know that story story. And here’s what this means for you. It has to kind of relationship or, or the Miles Davis version The so what Okay, so what you said what you’ve told me that that thing about that the personal and I guess now I’m just gonna speaking now for professional SpeakersU know, maybe they’re out there as well, where they’re maybe they’re really on top of their content, they really know the story that they’re the content side, the the topic that they speak on, but they feel uncomfortable about sharing more personal stories. And I’m seeing as you’re in the UK, I’m in the UK, some of our American colleagues are much easier sharing those stories. And sometimes it can feel a little bit like a therapy session on stage, sometimes, as Brits, we can hold a little bit of that stuff back. So any tips on how to get that balance? Right, where so you’re, maybe you’re sharing, and it’s useful, but it’s not kind of oversharing? I guess.
Rachel Maunder 7:42
Yeah, I think I mean, there are all sorts of things that come in to play there, James, I mean, that there’s the old sort of adage that you know, you speak from the wound, speak from the scar rather not from the wound. So he absolutely should never be a therapy session, for your speaking through your speaking. Um, also, you mentioned that you know, different cultures have different angles of sharing, as we all know, it’s always gonna be about the audience. So thinking about, you might be speaking as somebody from the UK, but if you’re speaking to an American audience, you might choose to share a bit more, but if you were speaking to a different audience, who might share even less, but it’s also about finding a way of alluding to your story. So, you know, often people will say to me, but I want to share the story because I can see the value that it could have to help other people that have perhaps been through something similar. But then we all sorts of reasons why they don’t want to share it might be fear of judgment. It might be that they don’t want to implicate somebody who, who is still alive, or indeed, is no longer with us, but you know, their friends and relatives are. And it’s finding a way of alluding to what’s gone on so that the audience gets an idea without really knowing. Just to give you one example, one of my clients, um, came out with this herself completely naturally because we were debating how much of her story which was that she was seriously abused as a very young child. And she said, Well, there’s no question for me because I can’t remember anything about my very early childhood. After all, I’ve hidden it away. And in a sense, I said, well, that’s the perfect thing to say them because anybody else who has experienced something quite similar to that will know exactly what you’re talking about. And everybody else will know not to go there, but they’ll kind of understand where you’re coming from. So sometimes it’s enough to allude to it where it implicates other people. Sometimes the key is to focus on what you felt and what you experience. So if say it’s a question of bullying at work, and that’s the story, rather than perhaps using that terminology. Just talk about things that were going on at work that made you feel whatever it was that made you feel You’re not pointing fingers at other people, you’re not using labels. You’re not calling it bullying, which is a kind of subjective phrase anyway, perhaps. So just finding ways for your audience to get an understanding of what was going on because they’ll create pictures. We all do that. Don’t we fill in the blanks? Really? Yeah, exactly. And we will all do that based on our own experience. So as I say, those that have experienced something similar will be right there with you very close to the bull’s eye, and the others will just kind of know about it because they’ve heard about it.
Maria Franzoni 10:33
I like that that’s good. That’s I’ve learned something really useful. Thank you. Thank you so much.
James Taylor 10:40
I’m James Taylor, keynote speaker, and speaker business coach, and this is the SpeakersU podcast. If you enjoy listening to conversations that will help you launch and grow your speaking business fast new thought possible, then you’ve come to the right place. Each week we discuss marketing strategy, sales techniques, as well as ideas to increase the profitability of your speaking business and develop your craft. You’ll find show notes for today’s episode, as well as free speaker business training at speakers u.com. This week’s episode is sponsored by SpeakersU the online community, for international speakers, SpeakersU helps you launch grow and monetize your speaking business faster than you thought possible. If you want to share your message as a highly paid speaker, then SpeakersU will teach you how just go to SpeakersU.com to access their free speaker business training.
Maria Franzoni 11:27
Our title here is using stories to get more business. And I’m sure our viewers will be saying, Okay, give me some juice on that. And you say that, as business owners, and business leaders and speakers, because we have our businesses and speakers, too. We should be sharing certain stories, what are the stories we should be sharing?
Motivational speakers vs experts that speak
Rachel Maunder 11:46
I think the first story we should share is the story of how we came to be doing what we’re doing. And this is why people often say, well, it’s so ordinary and boring. I always wanted to be a solicitor. And guess what I did the right GCSEs or levels and the degree and now I am a solicitor. But whatever it is, whatever that journey was, whether it was that sort of straightforward or not, there’s always the journey towards doing what you do now. And that will inspire other people that are perhaps thinking of making a change. And this is where these sort of ordinary boring stories can be really valuable. Because when we’re listening to the big mountain climbing ocean rowing stories, and not devaluing those at all, because they are amazing. And if that is your story, you should use it. But they can also create a gap. I know myself if I sit in the audience, and somebody has done something amazing physically. And they’re trying to inspire me towards greater resilience and whatever, I let myself off the hook by thinking yeah, but if you’ve done all that, you’ve got something in you that I don’t have don’t necessarily want to have. So, therefore, that kind of lets me off the hook. But when it’s somebody that you see is pretty similar to you. And you they have done something, it’s like, oh, actually, maybe I could try that. And it’s that small of a turning point that you’re looking for with your audience, I would suggest, you know, some might go Yes, I’m for that I’m going to start work on it tomorrow. But if what you can just achieve is that maybe I could try that, then it’s that step-by-step inspiration. And making a big difference is a difference that you probably will never know that you’ve made to anybody because, by the time they’ve done what you have done, they’ve probably forgotten that they were inspired by you in the first place. But the point is that you’re inspiring people to make the change. That’s, you know, that for me is the thing, I don’t need to know who I’ve inspired particularly, I just need to know that people are making changes. So that story of how you came to be doing, what you’re doing, or how the business came to be. I mean, if it were talking about a bigger organization, it would be the founder’s story, what was it that inspired the founder of this company to set it up? So that would be the first one. And the next story is why the business does what it does. Well, you know, what, what’s the heart behind it. And I think that’s particularly important now for, again, for the bigger organizations, people are being very selective about who they will do business with whose products and services they will purchase, and which companies they want to go and work for based on the ethics and the values behind the business. So having stories that illustrate those are powerful, because then people feel aligned with those goals with those values, and they will bring their business to you rather than the company offering a similar service, whose values they don’t align with. And the third kind of story is your story of what and these would be Your client’s stories, you know, how know what, what was the problem the client was having? Where were they? What was their issue? Why did they come looking for your help in the first place? What was the journey you took them on? So a little bit of your process? And you know, that transformation? And what’s the difference you’ve made? So So those three that the how, the why, and the what behind your business, whether it’s your solo entrepreneur, or whether you’re a multi-faceted organization, I would say that those are the stories businesses should be sharing.
Maria Franzoni 15:37
I mean, I can see that those stories you would be sharing not only verbally, but you’d have those on your, on your website, and maybe on your social media, and you’ll be sharing them. I can see the value in that. And the why, as you said, I think it is really important. Is it also important not only your why you do it, but why maybe customers need to work with you rather than anybody else? Is that why important as well?
Rachel Maunder 16:04
Yes, I guess, I guess so. But I think that will come out from the other three stories, but you might want to pull it out and pointed it out for them if you’d like to sort of taking that final step for sure. Yes, perfect, perfect. The difference, what makes you different. And usually, it is something to do with your story that does make you different or your purpose.
Maria Franzoni 16:26
So I’m gonna rewrite my website
James Taylor 16:29
Amanda being a bit of a devil’s advocate here on this you know, so I understand like the going at the white if you’re the leader of an organization like this is why we’re doing it, but I know a lot of people I have conversations with, they’re not the CEO, they’re not the boss in the organic Nestle in that organization. But they’re doing something and sometimes I have conversations with them after events or before events and, and they see something like, Oh, I could never do what you do. Going up there and telling stories because they have this image that you have to have done something like climbed a mountain or, you know, done something huge. How How do you convince people to understand that there’s a real value in them sharing their, what they might think is everyday stories, but can be transformational to another audience?
Value in stories
Rachel Maunder 17:20
Yeah, I mean, that’s exactly the that was my own story, in a sense. After all, I felt very, what’s the word I’ve know, very diminished as a speaker because I recognize that so many successful speakers do have the big story. But you it would be your personal story of, of how and why. But also ordinary, everyday stories. So if you just think you can use them to illustrate your point is always about being you know, clarity of message is, is the key thing in the first place. And that’s, you know, one of the steps I take my clients through being clear on what is the message of the audience, you know, sum it up in less than a sentence? What is that message you want your audience to take away? And then what of your little backstories it could be absolutely anything, it could be something that happened in your childhood, it could be something that happens when you’re on holiday, just triggering You know, that’s the kind of stories that when you get together with a group of old friends and somebody will say Oh, do you remember that time we did this and that you trigger another story from somebody says, Oh, yes. And then there was that time we did that. It’s those kinds of stories. There has to be a purpose in sharing the story has to illustrate something. But you know, it doesn’t have to be these big, big stories that illustrate resilience, and tenacity, all those things in there and they’re engaging and they can be amusing and any and they are the stories that other people can relate to this kind of going back to what I was saying that I used to feel quite letting myself off the hook by hearing the big story speakers where if somebody is sharing a story of you know how their dad caught them smoking on the high street when they were 15 kinds of thing you think Oh yeah, I had a story like that too. And you can see yourself in that person and therefore you can see that they’ve had this success and therefore you can think well actually they’re not so very different from me it’s all going on subconsciously you’re not thinking this but therefore if they can do it, maybe I can too.
James Taylor 19:30
Yes, we were talking earlier before we came on screen about the I think the event that Maria and I first met which the PSA London event, and I was very nervous. Speaking of that I don’t get you to know, you always have little butterflies in your stomach before, but I wasn’t gonna get nervous, super nervous. I was a little bit nervous because it feels like you’re speaking to your aunties. Those events, you know they’re there. And also from a communicator perspective, a percent is my usual whether I pass We enjoy keynoting. And presenting is using being. If we think about like story dynamics, or, you know, Campbell, all those kinds of things, I think of myself as Yoda. I want to be I want the audience to be Luke Skywalker, I want the audience to be the hero, not me. And so I tend to use stories more to kind of show inspiring examples of how the audience or how people I’ve worked with our case studies are the hero, not me. And I had to suddenly change and doing that one that was Marine, I first flipped, it completely ran. So I had to talk exactly about what you said that, why? Why do I speak exactly what I’m doing? And it didn’t feel particularly comfortable to be doing that. So I guess that’s probably one of the benefits of if anyone’s a speaker, just now speaking for your local, you know, your association, your Speakers Association because you have to kind of work may be some different muscles when you’re speaking to that audience.
Rachel Maunder 20:57
I think you do, James, I mean, you know, everybody says, as you said, in my introduction, I’m a very active member of the London branch. But everybody says that, although speaking to your speaker colleagues, who all know what it’s like to be up there in front of an audience, so they’re a very forgiving audience. But equally, it’s like, well, what can I teach them? You know, I’m teaching them to suck eggs here. So there is that extra anxiety, I think of speaking in front of your peers. But equally, it comes back to that thing that nobody else has your stories in exactly the way that you’ve experienced them, even if, even if the three of us were to be somewhere. And we told the story of the same event that we witnessed or took part in, we’d all tell it differently, because we would experience it differently.
Maria Franzoni 21:50
Fabulous change you were fabulous. You knew you were
James Taylor 21:53
no, but I guess it’s always like you might have on your bookcase, you might have all these different books on the same topic. But I resonate with that author, whereas my wife might resonate with another author. And they’re talking about the same things, the same stuff, but it comes from different life experiences, different perspectives, different takes. And that’s quite exciting, I think as a speaker because it means there’s only one of you. So you have a unique voice, and it’s sometimes just helped me some like Welcome to like you to find that voice as well.
Why do speakers need help sharing stories
Rachel Maunder 22:23
Yeah, absolutely. I’m I always used to liken it to different teachers explaining how to do a thing, you know, maybe a maths problem, you could have somebody that is a highly qualified teacher explaining it one way and you can’t quite get it, you can’t quite get it. Somebody else will come along and explain it in a very slightly different way in Oh, yeah. I mean, I used to do quite a bit of windsurfing. I was never terribly, terribly good at it. But actually, I was quite a good teacher for somebody who was behind me if you like, because if you ask the people that are good at windsurfing, who seemingly have just ever stepped onto a board and sailed off into the sunset, how they do that. That’s all they’d be able to tell you as well. You just hold your rig up and you step on the board and you go and you think, no, it’s not as simple as that. When you’re doing something, you know, all the different steps that need to come together. So actually, you’re a better teacher, for somebody that’s brand new, and isn’t finding it that easy.
James Taylor 23:28
Maria Franzoni 23:30
So, Rachel, you’ve got a couple of generous offers, haven’t you? For our listeners, you’ve got a story hunt extravaganza, which you need to tell me about. And you’ve also got some videos. Can you tell us a bit about those two offers that you have?
Rachel Maunder 23:42
Yeah, so the story hunt extravaganza is a day of literally story hunting. I’m doing that on Friday, the 12th of November. So although it runs throughout the day, it starts at 930. And we finish up at about 330. It doesn’t take the whole day. So how it works, we have an orientation call first thing, just introducing how the day is going to run. And then people go off and do a bit of their story hunting, I issue a story prompt guide. And I suggest they go away and look at all the different prompts in there, come up with some stories from their past, and then come back together for a couple of other calls throughout the day to share those stories. It was great fun when I did the first one in July, people loved it because they said oh hearing somebody tell their story about when they were at school and you know something happened. that prompted my story. And that’s exactly what happens. It’s what I was talking about earlier. You know, when you’re with a group of old friends, the stories come pouring out. So that’s coming up on November the 12th. And at the moment that’s in pre-booking offer so it’s only 27 pounds at the moment to take part in that day. I mean, the full price is only 47. It is, as you know, it’s a low-cost thing because it’s a light-hearted touch. It’s just a fun day. And I just want as many people to take part as possible because everybody needs new stories.
Maria Franzoni 25:15
Absolutely. Absolutely. And you’ve also got a series of five short videos, Yes, Yes,
Rachel Maunder 25:19
I have. And, you can sign up for those via my website. It’s the same your story matters. And it’s simply a series of five short videos. And each one addresses one of five common concerns that I hear people say all but I don’t want to tell my story, because so it’s aimed probably at people who are newer to speaking and certainly newer to sharing their story. So even if you are already doing a bit of Probably not, you know, big stage speaking, but there’s a lot of people that are confident speakers, perhaps within the business networking world, for example, that aren’t sharing stories, because there’s they’re worried about something. So yeah, that they’re there to sign up for and they’re completely free via the website.
Maria Franzoni 26:06
Lovely. James has a question for you very quickly, if we click that in, which was from Jessica, Jessica, did you see that?
James Taylor 26:13
Yeah, I just feel it. So Jessica Brayton failed. Team. Westbrook said, Could you speak on the difference between motivational speakers and experts? Who speaks if James talks on innovation, how part of his have much of his motivational stories make a part? So I’ll go first, but it’d be great. I’d love to hear Rachel’s take on that as well motivational speakers experts and Maria’s. So, I feel for me motivation is a flavor is like a filter that goes over across everything. I don’t, I don’t call myself a motivational speaker. I think I’m an expert on creativity and innovation. Who speaks and I do it in a motivational way. That’s just my take. But I know other people who have a much different view to me who are motivational, motivational speakers who could speak on anything very motivationally. But that’s just me. My take I didn’t read you What is your take on the difference between motivational speakers versus experts who speak?
Rachel Maunder 27:12
Yeah, I wouldn’t disagree with you on that, James, because I get quite a few people will often say to me, not just about the story aspect, but in terms of help with their presentations generally saying, oh, but I don’t need you because I’m very confident in speaking. But actually, what they do is very confidently stand up there and share their expertise in a completely boring non-engageable way. And for me, the motivational speaker would not necessarily be super expert in an area, although they probably are going to be they’re the speaker that engages with the audience that you know, peppers their stuff with, and what about you? How could you do this? So that you do motivate you could have a very dry expert who speaks who isn’t going to inform, possibly motivating? Not so that that would be my
James Taylor 28:11
Maria, you’ve represented a lot of economists who could argue experts who speak
Maria Franzoni 28:16
who is a lot of them are brilliant? So don’t go down the route of being disparaging my economist, I only work with brilliant speakers. So the question is how much of the motivational stories make apart the stories making part? So I think it depends on who you are and what you’re talking about. So for example, Rand finds the whole of his speech are his stories and he you extract, you extract the points from there, and I could listen to him tell his stories over and over again, on a loop. Absolutely genius. And that but that when it’s somebody who’s an expert who speaks if you like, I prefer the stories to be peppered in the same way that Rachel said, I don’t want the story to be the main part and then you have to try and pull it out. I want different stories to add. Jamil is very good at it. As you know, Jamil has great stories. But what I also like I like stories that have some humor in them, because then I want to tell them to other people, and I want to remember them,
James Taylor 29:15
but that thing on motivational speakers we think about because we often think about motivational SpeakersU know if I if we were to ask them and think about who is the first motivational speaker they think of, they’ll see like some like a Tony Robbins, perhaps. But Greta Thunberg, who did a speech this week, landed a fantastic line where she was she was talking about how the lack of government is doing things around the environment and making those changes and she went, blah, blah, blah. That was the line. You know, these companies say they’re doing blah blah, blah, they’re doing this blah, blah, blah and it just repeats it. So she was using repetition, which is a classic device for speakers to use. She was motivating. She was pushing people to do something was she positive Maybe not. So it’s interesting how you can be motivational but not necessarily have to be this kind of hyper-up person? Well,
Maria Franzoni 30:07
absolutely. So we’re rapidly running out of time. And I know both of you have a tip to share. So Rachel, let me go to your tip. First, what is your tip or piece of advice you’d like to leave us with,
Rachel Maunder 30:20
is to remember that, you know, if you’re in that place of thinking, or actually who wants to hear that story, that someone somewhere definitely does need to hear it, and they need to hear it today. Because it’s going to inspire them to make just one small positive change in their life. And who knows where that is going to lead, you know, we never know what that ripple in the water is going to lead on to. So that would be my advice to anybody who is just feeling that little bit hesitant about sharing stories.
James Taylor 30:48
And I would say on that note, as well. So my more experienced colleagues who have been speaking for a lot longer than I have, this is very nice, where maybe 10 years down the road, 20 years down the road, you have someone coming up to you repeating a story that you said on stage, which you can’t even remember and how that had an impact upon their life. It’s only just happening for me now I’m not as experienced as a speaker. But so my tool I received of the week is this, I’m gonna bend down and get it, this I’m gonna make you bigger, hang on, I’m gonna make it bigger. This is Oh, I don’t know where to get it. Okay, this is a is invented by a friend of mine is called an air turn. His name is Henry soon. And it got used by classical musicians when they’re doing their scores when they had to change the music on their iPads. But you can also use a little trick you can also use for your PowerPoint to change your slides. And you can also use it like I’m using adjust Now I’m using the autocue because my memory is not that good. So. So you’ve got I can now move the slides up and down, I can go back to different places. And I can keep my hands free.
Maria Franzoni 31:54
I don’t have I don’t want I won’t want how much today, this is
James Taylor 31:59
about is about $100 in US dollars, but 80 pounds on Amazon, we’ll put a link people go to speaking business.tv they’ll be able to get a link
Maria Franzoni 32:08
for that as well. And how easy is it to set up?
James Taylor 32:11
I can set it up. So it must be easy. I know
Maria Franzoni 32:14
you’re quite a techie. There’s another question from Jessica. But I don’t think we have time because I know you’re rushing off to deliver another presentation. So let’s just leave it with how people can get in touch with you, Rachel, if they would like more information or to connect with
Rachel Maunder 32:28
you. Yeah, and they can get in touch with me via my website, or LinkedIn would be my social media platform of preference. I am on Facebook and have a very small presence on Instagram. But LinkedIn is probably the best one to get me on.
Maria Franzoni 32:43
Lovely. I’m going to leave the last word to you, James.
James Taylor 32:46
Well, thanks, everyone for joining us. And thank you, Rachel, so much. As you’ve got me thinking now we’re going to go on a bit of a story hunt, and we’re gonna look for some new stories. You’ve got me inspired. So thank you, Rachel. Thank you so much, Maria. It’s great to be back, bringing the team back together again. We’ll see everyone again next week, same time, the same place. You can subscribe to the SpeakersU podcast on Spotify, Apple Podcasts, or wherever you get your podcasts while you’re there. leave us a review. I appreciate it. I’m James Taylor, and you’ve been listening to the SpeakersU podcast.